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At totus, we believe that establishing a trust based and productive relationship with employees is a pre–condition to performance and engagement.
It is evident that the old Employee Relations framework, developed at a time when services were less important and the nation was a lot more insular is inappropriate to meet today’s business and employee demands, especially in the emerging sectors like IT/ITES, Retail, Infrastructure and so on where huge additional employment is occurring.
totus consulting’s ER Practice, revolving around building employee relations processes and capabilities, is in response to this need for a more contemporary and strategic approach to Employee Relations.
Our Employee Relations Practice offers strategic ER consulting support through a variety of interventions including education, advice and bespoke solutions.
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ER issues and risks are seldom apparent. After brewing for a while, they tend to take dysfunctional turns. To help our clients assess their risk and exposure from an ER perspective and also gauge the state of health of their ER processes and practices, totus can under take a comprehensive and strategic ER audit covering areas such as strategic compliance, climate and the fairness and effectiveness of various workforce practices and processes.
For Organisations - large and small, morale and climate are quite often impacted not so much by large issues like career development and learning opportunities but by every day moments of truth, basic hygiene issues and issues of fair treatment by the Manager or by the Organisation. This has been our recurrent experience in many of our engagements.
totus has demonstrated competence in using the power of qualitative research to understand the ER climate in Organisations. This can provide Organisations with valuable insights to build people programs that improve employee morale and create a healthy ER climate. |
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When Organisations implement green field projects in new locations they are constantly looking for help in establishing right workforce practices and processes that are localized and contextually appropriate. totus consulting has considerable experience in using socio-economic research to advise clients about the most appropriate ER approach in their green field projects especially for manufacturing Organisations. |
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HR professionals and people managers play a critical role in the maintenance of healthy employee relations in Organisations. totus designs and runs workshops to promote effective employee relations for both HR professionals and people managers covering key areas like:
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Manage business legally |
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Manage discipline proactively |
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Manage grievance effectively |
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Manage employee Communication in change situations |
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