Central to our purpose of “Building Organisations around great ideas” is our practice of building HR processes and capabilities in our client Organisations.

The first step is most often the evolution of a strategic HR plan or agenda that best addresses the business needs of our clients. This also involves designing and implementing the right HR processes as per this plan. Our work in this area includes evolution, designing, implementing HR processes and helping HR and Line managers develop HR capabilities.

Facilitating strategic HR planning

Central to the effectiveness of the HR Organisation is its ability to align itself to the needs of business in an ever changing environment. totus consulting has significant expertise in working with HR & Business leaders to facilitate the development of strategic HR plans that give the function a sense of purpose and direction and align it to the needs of the employees and business.

A related area is the process of helping design the right HR Organisation and establishing the HR function. This is especially applicable to our SME clients.

Designing and implementing HR processes

We have, over the years conceptualized, designed and implemented some of the most complex engagements across a wide range of industries in this practice area.

A typical end-to-end engagement involves the design and institutionalization of HR processes and capabilities that meet the needs of three distinct client groups:

	Start-ups which are looking for Interim HR support to get their business started.
	Professional entrepreneurs, small & medium businesses and family businesses in the throes of growth wanting help in managing the people side of their growth.
	Established organisations of any size that are embarking on the path of restructuring, change and performance improvement.

A typical engagement in any of the three client settings calls for an intimate understanding of the client’s business context and the deployment of a wide range of ‘deep generalist’ capabilities.

Here is a quick look at some of the most diverse problems we have solved and solutions we have developed in response to our clients needs:

	Evolving strategic staffing plans and approaches and improving the quality of the staffing processes and decisions. (As a policy, totus does not offer search & placement services to its clients but does participate in the staffing and selection processes for which it uses other placement consultants)
	Designing & implementing performance management systems that are contextually relevant.
	Designing & implementing appropriate compensation and benefits programs, starting with the definition of philosophical pillars and closing with the setting up of salary ranges and employee communication plans.
	Evolving career development frameworks and framing career progression policies that meet the needs of the Organisation and the aspirations of the employees.

Building Organisation Development and HR capabilities

The HR function has undergone radical changes in the past decade. Changes in the socio-economic environment, the labour market and business environment have substantially altered employer – employee relationships, employee value propositions and as a result the HR agenda itself. All this has placed several new competency demands on the HR professional. totus helps HR professionals in the client’s Organisation develop some critical Organisation Development and HR capabilities as well as internal consulting capabilities.

totus also believes that operating managers must be equally equipped with human resource management capabilities because finally, their business success depends largely on leveraging human capital.